PPP Portal
Application Processing System
A high-pressure, rapid-build portal developed during COVID to support Paycheck Protection Program (PPP) loan applications, giving banks and financial institutions a centralized system to manage submissions while providing customers visibility into their application status.
What was delivered
End-to-end front-end development and UX design of a portal experience built under extreme time constraints to support large-scale application processing.
“Speed mattered, but clarity couldn’t break. The work focused on making a complex process usable under pressure.”
Banks and financial institutions needed a way to quickly process a high volume of PPP applications during COVID. Existing systems were not equipped to handle the speed, scale or visibility required, creating friction for both internal teams and customers.
Speed & Delivery
The product was designed and built under an accelerated timeline, requiring fast decision-making while maintaining usability and stability.
Dual Experience
The portal needed to support both customer-facing application tracking and internal bank workflows for processing and management.
Process Clarity
Complex application steps and requirements were structured into clear flows to reduce confusion and support completion under pressure.
Brand Adaptation
The front-end was structured so each institution could quickly apply its own brand, allowing the same experience to be deployed across different banks with minimal rework.
Dev & Execution
Front-end development was executed directly within a ASP.NET MVC environment, balancing technical constraints with user experience decisions.
