Project Case Study

JennAir
Luxury eCommerce Platform


A full redesign of a luxury appliance eCommerce platform focused on improving product discovery, navigation, and conversion across desktop and mobile.

Scope

What was delivered

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UX strategy and site architecture

Navigation and product structure

UI design across key templates

Mobile optimization

Conversion-focused user flows

“Luxury demands restraint. The work was about removing noise, clarifying structure, and letting the product speak for itself.”

The Problem

The existing site lacked a clear product hierarchy, making it difficult for users to navigate and compare high-end appliances. Key product information was buried, navigation was cluttered, and the experience did not align with the premium nature of the brand.

Architecture

Product categories and site hierarchy were restructured to better reflect how users browse and evaluate luxury appliances, improving clarity and scalability across the platform.

UX & Flow

Navigation and page structure were simplified to reduce friction and guide users more directly toward product exploration and key actions.

Design Execution

The interface was redesigned to align with JennAir’s premium positioning while maintaining usability, clarity, and consistency across desktop and mobile experiences.

Project Breakdown

Decisions that shaped the product

KEY Decisions
Simplified navigation to prioritize product categories over promotional clutter
Restructured product pages to surface key specifications and differentiators earlier
Designed mobile-first layouts to reflect real browsing behavior
Balanced brand storytelling with clear conversion pathways
outcome
Improved product discoverability and navigation clarity
Stronger alignment between brand presentation and usability
More structured and scalable design system
Enhanced mobile experience supporting real user behavior
Mobile Device
jennair-mobile-homepage

Scroll inside screens

Desktop Device
JA - Homepage

Awards & Collabs Showcase

Laptop Device
JA - Brand Collaboration
Mobile Device
Screenshot 2024-06-08 at 14-23-18 Limited Edition JennAir® Kitchen Designs by Kelly Wearstler

Designer Partnerships

Laptop Device
Screenshot 2024-06-08 at 14-30-46 Limited Edition JennAir® Kitchen Designs by Kelly Wearstler
Brochure-Mockup
Digital & Print Brochure

The Curate Experience & Campaign

Desktop Device
Screenshot 2024-06-08 at 14-48-02 Curate Promotion JennAir
Mobile Device
Screenshot 2024-06-08 at 16-27-49 High-End Home & Kitchen Appliances JennAir

Package Drawer & Configuration Builder

Laptop Device
Screenshot 2024-06-08 at 15-26-24 High-End Home & Kitchen Appliances JennAir