Strategy & operations

Brand & Marketing

Digital Systems

Gretsch Golf Academy.

Building & scaling a premium indoor golf academy from zero.

Built from zero. No systems, no infrastructure, no playbook. Designed and ran the full business stack — marketing, revenue, booking, operations, and brand — while operating in real time.

Bay bookings — today
9:00 AM
Bay 1 · Member
10:00 AM
Bay 2 · Open
11:00 AM
Bay 1 · Lesson
12:00 PM
All bays · Full
1:00 PM
Bay 3 · Junior
2:00 PM
Bay 2 · Open
3:00 PM
Bay 1 · Member
4:00 PM
Bay 3 · Open
Revenue Streams
Bay Rental
Hourly · Walk-in
Membership
Monthly · Priority
Academy
Programs · Lessons

In the first 5 months

5x+

Revenue growth

100+

Recurring revenue memberships

1,100+

Clients served

146%

Junior Academy growth

The final products.

The Booking Experience – Web + App

Laptop Device
Gretsch Golf - Booking Leagues

The Brand Experience – Digital, Social, print

The Challenge

Built from zero. No playbook.

A high-end indoor golf startup with no existing infrastructure, systems, or brand. Everything had to be designed, built, and running before the first client walked through the door.

No system

Booking, scheduling, billing, and operations all needed to be built and running before opening day

No brand

Identity, positioning, visual system, and voice created from scratch to support a premium market position

No revenue model

Membership tiers, pricing, lesson structures, and program frameworks all designed without market precedent locally

Multiple streams at once

Bay rentals, memberships, lessons, Junior Academy, and events had to launch simultaneously

Lean team

All of this with a small team that needed clear processes to execute consistently without constant oversight

Tech & systems architecture

The operating stack

Every platform selected, configured, and integrated to work as one connected system — not a collection of disconnected tools. The website sits at the center, connecting marketing, booking, coaching, and internal operations into a single operating layer.

Central hub
GGA Website
WordPress · SEO · IA · Design · Development · Integrations
Booking & client experience
Mindbody
Booking · Scheduling · Memberships · Billing · Analytics
Gretsch Golf App
Client-facing booking app · Mindbody integrated · Session management
Marketing & demand
Attentive
Email · Campaigns · Automation · Analytics
Meta Ads
Paid social · Facebook · Instagram
Google Ads
Search · Display · Yelp awareness
Social Media
Instagram · Facebook · TikTok · Organic
Internal operations
Microsoft Teams
Internal comms · Staff coordination · Meetings
OneDrive & SharePoint
Document management · Intranet · SOPs · Staff resources
Outlook & Exchange
Mailboxes · Customer email · User management
Analytics & reporting
Google Ecosystem
GA4 · GTM · Search Console · Business Profile
Mindbody Analytics
Bookings · Revenue · Membership retention
Channel Analytics
Meta · Attentive · Paid performance · Attribution
Central hub Booking & client experience Marketing & demand Internal operations Analytics & reporting

Business architecture

Revenue model design

A tiered revenue model built to maximize recurring income, drive long-term retention, and balance premium positioning with growth. Every tier designed to convert up and retain down.

Access & Transactional
Bay Rentals
Hourly bay rental — individual & group
Drop-in sessions, no commitment
Bookable via website & app
Entry point to membership funnel
Recurring Revenue
Memberships
Tiered membership levels by usage
Monthly recurring billing via Mindbody
Priority booking & member perks
100+ active members in 5 months
Instruction & Programs
Lessons & Academy
Private & group lessons
Junior Academy — 146% growth
Men’s & Ladies’ Leagues
Structured coaching programs
Partnerships & Events
Groups & Orgs
LPGA Amateurs clinics & events
Association partnerships
Private leagues & tournaments
Corporate & private events
Retail & Services
Equipment & Apparel
Club fitting services
Equipment sales
GGA apparel & branded gear
Retail integrated with facility
Conversion architecture: Walk-ins convert to memberships, members enroll in lessons and leagues, lesson students join programs. Every stream is interconnected — booking, marketing, and pricing all reinforce the path from first visit to long-term engagement.

Brand & experience

A premium brand built for consistency

Every touch point — digital, print, social, in-facility — designed to the same standard. A brand system that positions GGA as a premium alternative to traditional simulator venues and holds that positioning consistently across every customer interaction.

Website & Digital
WordPress · Booking integration · Campaign landing pages · SEO · Mobile-optimized
Social Media
Instagram · Facebook · TikTok · Campaign creative · Community content · Consistent identity
Email Marketing
Attentive · Seasonal campaigns · Promotional flows · Enrollment drives · Retention sequences
Print & Collateral
Rate cards · Gift certificates · Business cards · Welcome packets · In-facility signage
In-Facility Experience
Environmental branding · Signage · Staff presentation · End-to-end customer journey
PlayerIQ App
Custom app UI · Brand-aligned interface · Coach & staff tools · Session documentation

The results

5 months in.

5x+ revenue growth

100+ recurring memberships

1,100+ clients served

146% Junior Academy growth

Full digital ecosystem live

Scalable infrastructure

WordPress

Mindbody

Gretsch Golf App

Attentive Marketing

Microsoft 365

Figma

Paid & Organic Social

Paid Search & Display

SEO & Search Presence

Analytics & Attribution

Brand Strategy

Operations Design

Revenue Architecture

Partnership Development

Retail & Equipment